Support and Help Options
Help for using the Student Computing Labs is provided by CLC and is available in many forms: tips & documentation, email, phone, or in-person.
Student consultants are available in many labs to help with general questions about Penn State Access Accounts, lab equipment, software, and printing. Look below for descriptions of and contacts for each kind of help.
Computer Labs
- How To: Solutions to common tasks
- Printing Credits: Fill out a form requesting credit for a print job
- License Managed Software Program
Technology Classrooms
- Instruction and Support Guides
- Frequently Asked Questions
- Software Requests: Ask for software to be installed in labs
Helpful Online Resources
- Contact Us for for information, to send us feedback, or for general help.
- ITS Knowledge Base is a searchable knowledge base that contains answers to technology questions here at Penn State.
- ITS Help Desks offer walk-in, phone, and electronic consulting at two locations at University Park. Be sure to check out our ITS Help Desk web site for important information and answers to many of our most frequently asked questions. Questions not found in the ITS Help Desk pages can be sent by e-mail to helpdesk [at] psu [dot] edu.
Last Updated December 12, 2012
