Contact Information
To contact the appropriate source for information and technical assistance, please use the following addresses:
Contacts for Computer Labs
For help with application software or requests for software installation:
- Windows Labs (WinLabs [at] staff [dot] win [dot] psu [dot] edu)
- Mac Labs (clcmac [at] psu [dot] edu)
- Linux Labs (CLC-Linux [at] psu [dot] edu)
Technology Classrooms
- Classroom Technology - podium equipment, podcasting, projectors, etc., email TechClass [at] psu [dot] edu
- eTesting in Pollock - scheduling, registering, etc., email eTestingSupport [at] win [dot] psu [dot] edu
University Services
IT staff participating or interested in certain service should send email to these addresses:- Systems Management @ Penn State (SysMan) - SysMan [at] psu [dot] edu
- Cooperative Lab Management (CLM) - CLMSupport [at] win [dot] psu [dot] edu
- ITS Printing Services - admin [at] win [dot] psu [dot] edu
Hotline
This is a front-line contact for staff and faculty use only. Please use this contact for any of the following reasons:
- Emergencies with technology classroom equipment.
- To find out if a server or service or lab network is currently broken.
- To report a problem with servers, services, or lab networks.
| Phone: | On campus: 8-777-0035 Off campus: 814-777-0035 |
| Hours: |
Monday - Friday, 8:00 a.m.-11:00 p.m. Saturday & Sunday, 8:00 a.m.-5:00 p.m. |
| E-mail: | Please use the Web page below to send e-mail |
| Web page: | Hotline E-mail (for problems not requiring immediate response) |
| Not for→ |
technology classrooms and podiums→contact TechClass [at] psu [dot] edu (Tech Class support) how to use software→contact Help Desk |
| access account problems→contact Account Services | |
| services not provided by us→contact Help Desk | |
| personal machine problems→contact Help Desk |
Last Updated January 26, 2013
