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Help

User Guide

Instructions regarding the general operation of the installed technology.

Using Personal Laptops

Instructions for connecting your laptop in a general purpose classroom.
Instructions for using the ITS Wireless SecureNet wireless network connection available in many classroom buildings.

For Immediate Assistance

If you experience a problem during a class or lecture please call our Hotline at 8-777-0035.

Questions and Concerns

If your question or concern does not require immediate assistance you may use our hotline web form or call 8-777-0035.

Equipment Demonstrations

If you would like to schedule an orientation of any or all the equipment found in a technology classroom you may use our hotline web form to request a demonstration or call 8-777-0035.

Help Desk Consulting

ITS offers consulting for faculty, staff, and students at two Help Desks at University Park. E-mail questions to helpdesk@psu.edu, or visit the Help Desk Homepage. Call or Walk-in hours:

215 Computer Building
814-863-2494
Mon-Fri: 9:00 am - 5:00 pm

2 Willard Building
814-863-1035
Mon-Thu: 9:00 am - 10:30 pm
Fri: 9:00 am - 4:30 pm
Sun: 6:30 pm - 10:30 pm

FAQ 

Frequently asked questions.

Design & Construction Guidelines

Technology Classrooms design and construction guidelines.

Classroom Improvement Overview (PDF File)

7MB PDF - Overview of Technology Classroom Improvements

University Park Technology Classroom Trends (PDF File)

Results from the 2004 FACAC Survey and Tech Class Renovation Info

© 2006, The Pennsylvania State University. All rights reserved.
This site maintained by the Classroom and Lab Computing group of Information Technology Services.
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This page was last modified: 1/19/2007 1:02:55 PM.