ITS Alerts

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The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community.
Updated: 26 min 6 sec ago

PSU Job sites experiencing login issues

Mon, 12/11/2017 - 12:09
The Penn State jobs sites ( and are experiencing login issues for non-employees attempting to login with Friends of Penn State Accounts. Employees can login successfully. HR IT are currently investigating the issue, and we will update this alert as soon as we have more information.

Maintenance activity on White1 router.

Sun, 12/10/2017 - 19:45
At 6:00 AM on Monday, 12/11/17, a failing line card will be replaced in the White1 core router. Work should be completed by 6:30 AM. No service interruptions are anticipated.

INC0718957, CHG0045434 degraded state

Thu, 12/07/2017 - 13:24
On December, 7 2017, was blocked by because of a misbehaving client. Clients such as Microsoft Outlook, Mozilla Thunderbird, Apple Mail, iOS Mail, Android Mail, and others that use as their Outgoing Server for sending email may receive an error when sending to email addresses that end in Enterprise IT is currently working with to resolve this issue.

Update: Data Center Network Outage

Wed, 12/06/2017 - 10:23
Currently the Central Persons Registry (CPR) is impacted. As well as anything that depends on it, including DIMC and CPR web services.

WebAccess User Interface change

Tue, 12/05/2017 - 17:30
On Wednesday Dec 6th in the 5AM to 7AM Maintenance window, EI&O will be modifying WebAccess. An notification will be added to preview the new user interface which will go live on Jan 4th. No outage is expected.

Research Network Maintenance

Tue, 12/05/2017 - 10:47
On Friday Dec 8th in the 5AM to 7AM Maintenance window ENCS will be preforming maintenance on the Research Network Core routers.

During that time frame two 5 minute disruptions of the research network may be observed.

Reference ServiceNOW change request: CHG0045361

CPR Database Maintenance

Mon, 12/04/2017 - 15:40
Security patches will be applied to the CPR Database during the maintenance window on 12/5/2017. Each node in the cluster will be patched individually for minimal chance of disruption to services.

Resolved: service disruption

Sun, 12/03/2017 - 17:57
The php.scripts service was operating in a degraded state between 4:50pm and 5:55pm, Sun Dec 3.