ITS Alerts

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The Information Technology Services (ITS) Alerts System is a rapid-delivery method used to distribute timely information on major ITS services, unexpected outages, and maintenance schedules to the Penn State community.
Updated: 42 sec ago

Brief wireless (psu) disruption at Pattee hubsite

Thu, 03/16/2017 - 15:38
There may a brief interruption to the wireless service (psu) for about 1 to 3 minutes during 6:00 am to 6:15 am on 3/17 Friday, in the following buildings. For further information, please refer CHG0041067.
MRL
BiomechanicsLab
Burrowes
Carpenter
Cedar
Chambers
EisenhowerChapel
Ford
Forum
Hamilton
Ihlseng
Irvin
Jordan
Keller
Kern
Mateer
McKee
Moore
Music
Music
NittanyDepot
Oswald
Pattee
Pond
Rackley
RecHall
Schultz
THEATER
Thompson
Waring
Watts
OakBldg
Irvin

EI&O storage issues

Wed, 03/15/2017 - 22:07
At this time, EI&O is experiencing issues with one of our storage subsystems in our Tower Road datacenter. We do not know of any production services that are down, but there may be some services in a degraded state. More details will be posted as we learn more.

EI&O Software Engineering Sandbox systems maintenance

Wed, 03/15/2017 - 18:11
On Thursday, March 16th, the EI&O Software Engineering Sandbox applications will be unavailable due to extended maintenance activities. Affected applications reside on the sandbox.apps.psu.edu system and will be unavailable. No impact on production systems is anticipated.

Resolved: smtp.psu.edu degraded service

Wed, 03/15/2017 - 11:44
The block has been lifted as of 10:33.

Resolved: Webmail Service Degradation

Mon, 03/13/2017 - 22:22
WebMail is back in service as of 9:25 PM.

Brief wireless (psu) disruption at Telecom hubsite

Mon, 03/13/2017 - 15:11
There may a brief interruption to the wireless service (psu) for about 1 to 3 minutes during 6:00 am to 6:15 am on 3/14 Tuesday, in the following buildings. For further information, please refer CHG0040792.


CatoAnnexII
Chiller
OC.AGEngagePBG
OC.Buidling7R
OC.Building661
OC.Building7R
OC.PhillyAg.Ext
ST.BoatHouse
ST.CivilEngr
ST.Classroom
Thomas
100_GPC
AgAdmin
Althouse
ARMSBY
ARTSCOTTAGE
ASB
ASI
Atherton
Beam
BioBehavHealth
Bookstore
Borland
Boucke
BristolPlace1
BristolPlace2
Buckhout
Business
CatoAnnexII
Chace
Chandlee
Chemistry
CooperHoyt
Davey
Dunham
EES
EnergyInstitute
EngSvcs
Ewing
Ferguson
FoodSci
ForestRes
FoxHollow
FrearNorth
FrearSouth
Garban
Grange
Greenleaf
Grubb
Haller
Hallowell
HendersonE
HendersonN
Henning
HHD
HHDEast
HibbsStephens
Holmes
HUB
Leete
LEONHARD
LibraryDepository
LifeSci
McAllister
McElwain
MPI
MUELLER
NARCO
OldMain
Osmond
Palmer
Patterson
PAVILIONTHEATRE
RayHall
Redifer
ResEast
ResWest
Ritenour
Runkle
SandyDriveBldg
ShaversCreek
Simmons
Stuckeman
Telecom
Thomas
Tyson
VISUALARTS
Warnock
Wartik
Weaver
WestCampusChiller
WestonHall
White
Whitmore.

Resolved: Digital Measures - Activity Insight is currently experiencing an outage

Mon, 03/13/2017 - 13:57
At approximately 12:05pm today (3/13/2017) we lost connection to Activity Insight (aka Digital Measures), the vendor has been contacted and we are currently waiting for a resolution. If you try to login you will get an error that says "We're sorry, but this page cannot be displayed!", for more information please look at the News ticker on Activity Insight Support page (activityinsight.psu.edu) for details. We apologize for the inconvenience.

Update: Some Canvas Components are Experiencing Interruptions of Service

Mon, 03/13/2017 - 13:43
A remediation process has been implemented and a lot of Canvas processes appear to be working correctly again. Instructure support continuing to monitor this situation though, to ensure there\'s no lingering effects.

Digital Measures - Activity Insight - Scheduled Maintenance

Mon, 03/13/2017 - 13:05
Digital Measures will be performing a scheduled maintenance on the Activity Insight system on March 13, 2017 from 10:00 to 10:30pm. The system will not be available during this time.

Resolved: Internal Server Errors on www.work.psu.edu

Mon, 03/13/2017 - 11:33
Between 9:51 am and 10:27 am this morning, some users encountered a 500 "Internal Server Error" on some pages on:

www.work.psu.edu
www.courses.psu.edu
admin.clubs.psu.edu
downloads.its.psu.edu
umg.its.psu.edu

A backend server was removed from the load balancer to correct the service problem and will be investigated. Users should be able to access the sites fine now.

Resolved: Access Account password changes behind

Mon, 03/13/2017 - 10:56
Password changes have caught up by 9:53 am.

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