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Printing Limits and Charges

News: beginning May 12, 2008, your LionCash+ account will be used in place of billing via the bursar for printing beyond your semester allocation.  Read this page for details.

Summary

Students may print up to 110 black-and-white pages each semester without incurring extra charges. The cost of these is subsidized by the information technology fee.   After 110 pages (or the equivalent in color pages), each additional page on non-color printers costs $0.05, regardless of how much is printed on the paper, or if one or two sides are used.

Larger paper and color printing are charged as a multiple of black-and-white printed pages, as follows:

Printer Type Paper Size Color Charge Per Page Counts as X b&w pages
All Black and White Printers 8½" x 11" No $ 0.05 1
All Black and White Printers 11" x 17" No $ 0.10 2
HP Color LaserJet 8½" x 11" Yes, Laser $ 0.15 3
HP Color LaserJet 11" x 17" Yes, Laser $ 0.30 6
Epson 4000 8½" x 11" Yes, Inkjet $ 1.75 35
Epson 4000 11" x 17" Yes, Inkjet $ 3.50 70

        Note that paper sizes greater than  8½" x 11" are not available at all locations.

In order to print more than 110 pages, you buy some pages with your LionCash+ account as described here.

Page counts are for sheets of paper, regardless of printing on one or both sides.   Duplex printing (both sides) is encouraged to save paper.

Total printing per day is limited to about 1000 pages.   Individual jobs may be limited to 100 pages but user can change this by going to the Printing Status Query page

Your status is updated in the printing subsystem each morning at 4:00am, and hourly during the day from 9:15am to 11:15pm. 

Common Questions

Is any free printing available?

Not really; we have called them "free" in the past, but they were never free.  The 110 pages credit you get each semester is subsidized by the technology fee.  To check your print jobs and the number of pages you have printed, visit the Printing Status Query page

The summer sessions are considered one semester and a single credit of 110 pages is applied at the beginning of the first session.

Why isn't printing free?

Printers, paper, toner, and ink cost a lot.  Free printing results in many people printing many documents they do not really need.   The 110 subsidized pages helps keep overhead in billing down and is a somewhat arbitrary number, but is intended as the bare minimum the average student can get by with in an average semester.

Exactly what printing do I have to pay for?

After you use up your 110 subsidized pages, one of two things will happen: (1) if you have already purchased some pages via LionCash+, and you have enough for the job, they will be used;  or (2) if you do not have enought pages the job will not print.

How will I be billed?

Prior to May 12, 2008 printing charges were put on the student bursar bill.  They are no longer.   See this page.

How do I tell how many pages I have left?

Go to the printing status query page.

How do they keep track of printing?

A server called PALS keeps track of the printing done at the student computer labs and technology classrooms.

Do my unused subsidized pages from the previous semester carry into this semester?

No. A student starts each semester with a credit of 110 pages regardless of how many was used the prior semester(s).

I think I got charged for a print job that did not come out; how do I request a credit?

Go to the Print Credit Policy page and review the policy, then follow the link there to the online form to be filled out. Often, if no output came out there is no charge posted for a job, but staff will review the request and lookup the billing data.


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This page was last modified: 5/2/2008 8:32:23 AM.