Details

To suggest new software contact:

Macintosh: or Windows:

To request installation contact:

Macintosh:

Windows:

Linux:

• course department, number, scheduled use
• EXAMPLE: (English 4; Spring ’03; Weeks 3-6)
• instructor email & phone   
• documentation, purchase proof
• software complete license information        

Instructor & CLC staff verify the software functions.

After verification, the Instructor orders needed licenses.

Instructors provide technical support to users.

We need at least 6 weeks before the start of a semester to install, test, and distribute the software.

Requests submitted less than 6 weeks before the start of a semester will be processed on a “best effort” basis.

We do not perform software upgrades during a semester unless they fix critical issues or the upgrades are essential to the operation of the software.

We remove software at the end of the Spring Semester unless otherwise notified.

Demonstration software can be installed in the following ways:

Macintosh software may be temporarily installed on Instructor podiums, personal or CLC loaner laptops.

Linux software may be temporarily installed on Instructor podiums or personal laptops. 

Windows software can be temporarily installed on a personal or CLC loaner laptop.

Software that expires within a semester and needs to be reinstalled the following semester should be purchased by faculty since the software it is not truly being used in an evaluation/demo mode.

To request a loaner laptop, email with the information below:

• name, access ID, phone
• start & end dates needed
• required platform (Windows or Mac)

Technology Classroom podiums also have Ethernet DHCP ports for connecting personal or loaner laptops. For instructions on configuration and use, see: http://tns.its.psu.edu/services/LAN/mobilecomp.html.

For technical support with classroom or podium equipment, or for DHCP port assistance, contact:  CLC Helpline: 777-0035