CLM vs. SysMan

CLM (Cooperative Lab Management) and SysMan (Systems Management @ Penn State) are similar overlapping services that leverage central services to assist IT units in supporting computers.  They differ in several ways; here is a summary:

Feature CLM SysMan
Target Systems Locked-down public or shared computers Faculty and staff computers, computers that don't meet CLM requirements
Responsibility Shared beween the CLM Team and owning unit Delegated to owning unit
Client Management IBM BigFix IBM BigFix
Supported OS Windows 10 Enterprise LTSB 64-bit; macOS X Sierra Almost any Windows, macOS or Linux OS
Server OSes also supported
Hardware Models Limited to supported list Almost unlimited
Build Key

OS build system via USB drive required for Windows, via USB and Netboot for macOS

Optional Windows USB drive build process same as one for CLM, but limited to supported hardware
AD Domain All Windows systems are joined to win.psu.edu; participants have administrative access to their OU Any domain except win.psu.edu; any workgroup
Networking Assigned IP required Endpoints must be on a network at least occasionally
Applications All systems get a baseline of applications; units must add applications that have licensing costs or are unique Units buy and install all applications; Software Sharing provides packages for many applications that are easy to install via IBM BigFix
Inventory  Comprehensive inventory of hardware and applications provided by IBM BigFix;  high-level information also provided via CLM databases and web applications Comprehensive inventory of hardware and applications provided by IBM BigFix
Power Management Default settings provided Units define own policies
Roaming Profiles Managed centrally with distributed servers for Windows May be implemented by unit
Usage Records and Reporting All logins stored in a central database; usage reports by room, day, semester, and time of day are web based No central recording of logins
Cost No endpoint costs except application licenses as needed; non-UP locations may need a modest server No costs for use of IBM BigFix for desktops/laptops; server licenses now included at no cost
Servers CLM Team co-manages one or two servers at each non-UP location for roaming profiles and IBM BigFix relay functions Usually none needed; may use same campus relay servers deployed for CLM

Last Updated August 17, 2017