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Mission

Summary

CLC provides facilities, support, and services for student computing labs and technology classrooms, and related services.  We hope to exceed just deploying technology by making it useful and user-friendly for faculty and students. We evaluate current and emerging technologies for their potentially appropriate role in our educational community.  We are also committed to assisting people with disabilities by providing access to adaptive technologies. We welcome suggestions from other units to ensure that our facilities and services are relevant and consistent.

Subgroups

Software Support Group (SSG)

SSG develops, integrates and supports software and networking systems for the student computer laboratories, teaching laboratories and technology classrooms. On an annual basis we evaluate and select computers, operating systems, local area networks, file server systems and applications software that are appropriate for high quality, reliable, centrally managed facilities. We actively re-evaluate existing facilities to ensure that they are remain relevant and useful to the University's teaching mission. We welcome suggestions from other units that will help us select software that best matches academic teaching needs. The TLT Software Policy provides guidance for deployment of software packages.

Lab Computer Support (LCS)

LCS is the front line support team for the student computer labs and central services. We integrate the results from SDG and SSG into production facilities that we deploy for use by faculty and students.  We provide the first line of support for all problems within these facilities, and partner with TCS, SDG and SSG in developing improvements to our facilities.

Technology Classroom Support (TCS)

TCS is the front line support team for the technology in the general-purpose classrooms at University Park.

Systems Development Group (SDG)

SDG develops and implements production-grade software systems as required in support of the distributed computing environment of CLC. We evaluate and test existing and new offerings from software vendors that potentially meet the infrastructure services and support needs of the CLC labs and classrooms. SDG integrates selected software services and systems to provide high quality, cohesive, manageable and accountable distributed environments. If we do not find software offerings that match these needs, we will build those needed by modifying and integrating other systems or by writing our own code.


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This page was last modified: 12/6/2006 10:41:11 AM.